Holiday Shipping Times

Black Friday / Cyber Monday and the Holiday Month of December are by far our busiest time of the year where we see extremely high order volumes. Please bare with us and give us a few extra days to fulfill your order if it is taking longer than usual. We are working around the clock to make sure all orders are going out within 24-48 hours. Some orders including big knife sets as well as high quantity orders may take a few extra days to process. If you have any question about the shipping time on your order, please reach out to our customer service team.


Viper Tec Knives are made to order. This means the parts to each one must be sorted and then handle assembled / quality checked prior to being packaged up for shipment. Due to extremely high order volumes durging our Holiday Season, we are asking for 7-14 days to process certain orders containing Viper Tec / Hendrix OTF Knives. Please do not hesitate to reach out to us with any questions.



When inquiring about an order, please email us with your order number so we can easily search you in our system. Orders placed in the US will arrive in 2-7 business days (Some items can take 14 Days). Please allow 24-48 hrs for orders to be processed.

If you have not received an email with tracking after the 7th business days, please contact us so we can check the status of the order. Many times it is caused by the speed of the postal service. Some items may also arrive separately.


Business Hours:
10 am - 4 pm EST