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THANKS FOR KNIFING WITH US!
Important message regarding estimated delivery dates and communications with Blade City
Because of the COVID-19 Pandemic, internet commerce is at an all-time high, creating unprecedented levels of Blade City orders and residential deliveries for our package delivery partners. This is creating some challenges which are keeping us from serving Customers the way we want and you deserve. For this, we are truly sorry.
While we've projected estimated delivery dates as accurately as possible, please note there may be delays from our package delivery partners as they're experiencing large volumes and Employee shortages. If your order takes longer than expected, we’re very sorry and appreciate your patience in allowing a few extra days before contacting us.
We're very sorry for the package delays and communication issues. Thanks so much for your patience, understanding and loyalty.
When inquiring about an order, please email us or
give us a call with your order number readily available so we can easily search you in our system. Orders
placed in the US will arrive in 2-7 business days (Some items can take 14 Days). Please allow 24-48 hrs for
orders to be processed.
If you have not received an email with tracking after the
7th business days, please contact us so we can check the status of the order. Many times it is caused by the
speed of the postal service. Some items may also arrive separately.
Business Hours:
M-F
10 am - 5 pm EST
Please be patient while waiting for a
response.
